Introduction

After you book a consultation on LawUp, you can usually continue the conversation through the booking or matter details page. This helps you share documents, provide updates, and keep your legal discussion organized in one place.

Before you send documents

To help your lawyer review your matter efficiently, prepare only the documents that are relevant to your legal issue. Keep files clear, complete, and easy to read.

• Use the correct file version and avoid sending duplicate copies.
• Remove unrelated personal information if it is not needed for the consultation.
• Make sure scans and photos are legible before uploading.
• Include only what is necessary for the legal issue being discussed.

How to send documents after booking

1. Open your booked consultation or matter details in your LawUp account.

2. Look for the message thread, document upload option, or matter updates section, if available for that service.

3. Upload the relevant document or attach it to your message.

4. Add a short note explaining what the document is and why it matters.

5. Submit the message and wait for the lawyer or team member to review it.

How to message the lawyer with updates

If you need to add more information later, send a brief message through the same approved communication flow. Keep your update focused and mention what changed since your last message.

• State the new information clearly.
• Attach the new document only if it is relevant.
• Explain why the update may affect your consultation or matter.
• Avoid sending long, unrelated messages that may slow coordination.

Privacy and case coordination best practices

For privacy and smoother case coordination, use LawUp’s approved communication flow rather than sharing sensitive details through unrelated channels. This helps keep your documents and messages connected to the correct booking or matter.

• Do not share confidential case details in unrelated chats or public channels.
• Use the booking or matter thread for follow-up questions whenever possible.
• Keep your messages concise and relevant to the legal issue.
• Follow any service-specific instructions shown in your booking details.

If you cannot find the message or upload option

Some services may have different communication features depending on the consultation type or workflow. If you do not see a document upload or message thread, check the booking details carefully or contact LawUp support for guidance.

Additional information

If your matter requires urgent attention, follow the instructions provided in your booking confirmation or matter details. LawUp may also show service-specific steps for coordination, document sharing, or follow-up communication.