Introduction

Keeping your LawUp account details up to date helps ensure you receive booking updates, matter notifications, payment alerts, and other important communication without interruption. This guide explains how to review and edit your profile information after creating an account.

What you can update

Depending on your account type and verification status, you may be able to update the following details from your account settings or profile section:

• Name
• Phone number
• Email address
• City
• Preferred language
• Communication preferences

How to update your profile

1. Sign in to your LawUp account.
2. Go to your account settings or profile section.
3. Review the editable fields and make the required changes.
4. Check that your phone number and email address are correct so you continue receiving notifications.
5. Save your changes.
6. If prompted, complete any verification steps for the updated contact details.

Language and communication preferences

You can usually choose your preferred language and communication settings from the same profile or settings area. Select the language you want to use for account communication, then review any options related to booking updates, matter messages, and payment notifications.

If a field is locked

Some fields may be locked for verification, security, or account integrity reasons. If you cannot edit a field yourself, contact support with your registered account details and clearly mention the update you want made.

Include the following in your support request

• Your registered name
• Registered phone number or email address
• The exact field you want to update
• The new information you want to save
• Any verification document or reference requested by support

Tips for keeping your account accurate

• Use an active phone number and email address that you check regularly.
• Update your city if your location changes, especially if it affects service coordination.
• Review your communication preferences if you want to change how you receive updates.
• Recheck your details after saving to avoid missed notifications.

Need help?

If you need help updating your LawUp profile or cannot access a required setting, contact support and share the specific change you need. The support team can guide you through the next steps based on your account status and verification requirements.